FAQs

 How do I cancel my order?

If you wish to cancel your order, please contact us at support@honeydewgifts.com.

The order may be cancelled without penalty unless the product has already shipped or reached a certain level in the fulfillment process.

How long will it take to receive my order?

Provided all product ordered is in stock, orders typically deliver in 5 to 7 business days.

What happens if my order is lost or damaged?

Please contact us at support@honeydewgifts.com and we will make the necessary arrangements to refund or replace your items.

What is your return policy? 

If you are not satisfied with your product, you may request to return the merchandise for a refund within 30 days of the invoice date. A request for return may be submitted online via support@honeydewgifts.com.

All returns must be pre-approved by Honey Dew Gifts and accompanied by a copy of the RMA form which will be provided upon approval. All returns must be in the original packaging in as-new condition with the return shipping prepaid. Honey Dew Gifts reserves the right to impose a restocking fee on all returns including, but not limited to, unauthorized and/or unusual returns. Shipping costs are not refundable.